We are offering 24/7 & 365 Live Agent support for your business. We understand how important it is to get visitors to your Website! Every Visitor is a probable Customer. Let our Chat Agents remain online round the clock and increase your sales.

Help Desk – the IT Help Desk is typically viewed as being more tactical with the primary goal being to help quickly resolve end users immediate needs and technical issues and incidents. The IT Help Desk can be separate or part of a larger Service Desk operation to improve the overall organization's Customer Services.

Live chat agents are the solution to providing 24/7 interaction with customers. A Live Chat Support Agent is responsible for answering queries and assisting customers through chat. It is their duty to be readily available to provide help or a solution in real-time, thus the term "live".

Email Support Agents take customer concerns and respond with straight to the point and concise emails. They are tasked to handle multiple inquiries and provide correct answers or appropriate resolutions. They are customer service pros equipped with extreme multitasking skills who can work on composing emails while assessing the situation of the customer giving proper consideration to their level of understanding, technical capabilities, and urgency of the matter. Email support agents are usually the ones taking in the email even beyond office hours just to make sure all queries are settled for the day with professionalism and correct information to help customers.

Telemarketing (sometimes known as inside sales, or telesales in the UK and Ireland) is a method of direct marketing in which a salesperson solicits prospective customers to buy products or services, either over the phone or through a subsequent face to face or Web conferencing appointment scheduled during the call.

A customer service position, you're there to assist customers and make sure their shopping experience is enjoyable so they come back. A sales assistant helps create repeat business which in turn generates money for the business. You'll report to a retail manager or supervisor.